Delivery Information
Carrier Handling: Once a package leaves our facility, it is in the carrier's care. While TheColourNest takes every precaution to ensure your package is well-prepared for shipping, handling during transit is the carrier's responsibility. We encourage you to track your shipment using the tracking information provided at shipping time.
Refunds
For specific refund policies and exceptions, please visit our FAQs. Our custom-made items like cushions and art prints are generally not eligible for return. For defective products, we may offer replacements. For more details, see our FAQs or contact us directly.